Privacy Policy

Effective Date: May 14, 2026

Frankie & Johnnie’s Pizzeria respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information collected through our website and SMS communications.

Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Information submitted through contact forms, online ordering, promotions, or SMS sign-ups

How We Use Your Information

We may use your information to:

  • Send order updates and notifications
  • Respond to customer inquiries
  • Send promotional offers, specials, and marketing communications
  • Provide customer support
  • Improve our services and customer experience

SMS Communications

By providing your phone number and opting in, you consent to receive SMS text messages from Frankie & Johnnie’s Pizzeria, including promotional offers, updates, and notifications.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us using the information below.

Information Sharing

Frankie & Johnnie’s Pizzeria does not sell or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers who help us operate our business and communications, or when required by law.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You may request access to or correction of your personal information by contacting us directly.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Frankie & Johnnie’s Pizzeria
35 Island Pond Road
Springfield, MA 01118
(413) 734-6773
billy@therealrestaurantgroup.com